The role of electronic money in enhancing the service quality of payment systems
This study aims to explore the technical and behavioural impact of electronic money in the age of electronic commerce. The overall effect of non-cash payment systems on service quality is also examined. This project uses a modified form of the conceptual model of service quality (SERVQUAL) that is...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/11578 |
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| Institution: | Nanyang Technological University |