The effect of sustainable shipping practices on shippers’ loyalty : the mediating role of perceived value, trust and transaction cost

• Main Authors: Yuen, Kum Fai, Wang, Xueqin, Wong, Yiik Diew, Zhou, Qingji
• Other Authors: School of Civil and Environmental Engineering
• Format: Article
• Language: English
• Published: 2018
• Subjects: DRNTU::Engineering::Civil engineering::Transportation; Sustainable Shipping; Perceived Value Theory
• Online Access: https://hdl.handle.net/10356/89920; http://hdl.handle.net/10220/46524
• Institution: Nanyang Technological University

This study investigates the role of perceived value, trust, and transaction cost in mediating the effect of sustainable shipping practices (SSP) on shippers’ loyalty. Theoretical and alternative models were proposed and compared using survey data collected from 289 shippers. The results show that th...