The effect of sustainable shipping practices on shippers’ loyalty : the mediating role of perceived value, trust and transaction cost

• المؤلفون الرئيسيون: Yuen, Kum Fai, Wang, Xueqin, Wong, Yiik Diew, Zhou, Qingji
• مؤلفون آخرون: School of Civil and Environmental Engineering
• التنسيق: مقال
• اللغة: English
• منشور في: 2018
• الموضوعات: DRNTU::Engineering::Civil engineering::Transportation; Sustainable Shipping; Perceived Value Theory
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/89920; http://hdl.handle.net/10220/46524
• المؤسسة: Nanyang Technological University

This study investigates the role of perceived value, trust, and transaction cost in mediating the effect of sustainable shipping practices (SSP) on shippers’ loyalty. Theoretical and alternative models were proposed and compared using survey data collected from 289 shippers. The results show that th...