Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.

Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels...

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Main Authors: Cheng, Yu Hua., Chua, Yan Ping., Ng, Alex Xun-Yi.
Other Authors: Henderson, Joan C.
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9162
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9162
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spelling sg-ntu-dr.10356-91622023-05-19T05:41:36Z Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry. Cheng, Yu Hua. Chua, Yan Ping. Ng, Alex Xun-Yi. Henderson, Joan C. Nanyang Business School DRNTU::Business::Management::Crisis management Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels through the SARS crisis. 2008-09-24T07:29:15Z 2008-09-24T07:29:15Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9162 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Management::Crisis management
spellingShingle DRNTU::Business::Management::Crisis management
Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
description Looks at the impact of SARS on the Singapore hotel industry and relevant reactions of the respective managements and authorities, examining the extent to which disaster or crisis management plans were utilized, the usefulness and effectiveness of such plans, and their roles in sustaining the hotels through the SARS crisis.
author2 Henderson, Joan C.
author_facet Henderson, Joan C.
Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
format Final Year Project
author Cheng, Yu Hua.
Chua, Yan Ping.
Ng, Alex Xun-Yi.
author_sort Cheng, Yu Hua.
title Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_short Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_full Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_fullStr Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_full_unstemmed Crisis management in the travel industry : the impact and management of SARS in the Singapore hotel industry.
title_sort crisis management in the travel industry : the impact and management of sars in the singapore hotel industry.
publishDate 2008
url http://hdl.handle.net/10356/9162
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