Survey of web sites in relation to customer resource life cycle and nature of products.

Survey on websites of Australia, USA, Singapore and Malaysia by industry. The sites selected are then put into the types of goods they provide and then data is collected. From the data, we put them into the stages of our modified Customer Resource Life Cycle and then we analyse the data. We then fin...

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Bibliographic Details
Main Authors: Chua, Choong Thoong., Teo, Jane Siow Huay., Yeo, Tiang Ngee.
Other Authors: Gilbert, Arthur Lee
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9427
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Institution: Nanyang Technological University
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