Asia-Pacific university libraries on facebook : content analysis on posts and interactions

A study was conducted on 82 university library Facebook pages across 52 Asia-Pacific universities. The popularity of these Facebook pages were analysed and they reached an overall average of 9.4% of their user population. The study also analysed the Facebook posts from August to November 2011. Thes...

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Bibliographic Details
Main Authors: Somasundram, V., Seah, Frank Eng Kiat, Wong, Evelyn, Tan, Catherine, Sum, Hedren Wai Yuan
Other Authors: Library
Format: Article
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/95625
http://hdl.handle.net/10220/9435
http://www.las.org.sg/wp/resources/publications/sjlim1/sjlim-vol-41-2012/
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Institution: Nanyang Technological University
Language: English
Description
Summary:A study was conducted on 82 university library Facebook pages across 52 Asia-Pacific universities. The popularity of these Facebook pages were analysed and they reached an overall average of 9.4% of their user population. The study also analysed the Facebook posts from August to November 2011. These library posts were examined and classified into seven categories – Promotion (39%), Interests (14%), Announcements (13%), News (8%), Activities (3%), Enquiries (2%) and Feedback (2%). Each library post received an average of 3 interactions. The majority (83%) of the interactions were expressed through post likes while the remaining were expressed through comments. This paper aims to provide a better understanding of Asia-Pacific university libraries’ use of Facebook and how effective are university libraries in using Facebook pages.