The relative importance of barriers which affect consumer decisions not to adopt internet banking : a study in Singapore.

• Main Authors: Choo, Xiu Wen., Seet, Hui Qin., Teo, Kelly Li Na.
• Other Authors: Gerrard, Philip
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Finance::Electronic banking
• Online Access: http://hdl.handle.net/10356/9731
• Institution: Nanyang Technological University

Our study aims to establish the extent to which consumer perceptions about the barriers to Internet banking affect their decisions for non-adoption. Our findings indicate that “tediousness” is the most critical barrier while “lack of knowledge” is found to be the least important factor.