Examining the expertise, experience, and expedience of crisis consultants in Singapore

• Main Authors: Pang, Augustine, Yeo, Su Lin
• Other Authors: Wee Kim Wee School of Communication and Information
• Format: Article
• Language: English
• Published: 2013
• Online Access: https://hdl.handle.net/10356/97995; http://hdl.handle.net/10220/12238
• Institution: Nanyang Technological University

By most accounts, crisis preparedness in organizations globally has been appalling (Burnett, 1998 and Pinsdorf, 1991). The situation is no different in Singapore (Wu & Dai, 2001). With crisis expertise often lacking from within organizations, many resort to engaging public relations (PR) agencie...