A queueing model to evaluate the impact of patient “batching” on throughput and flow time in a medical teaching facility

• Main Authors: Dobson, Gregory, Lee, Hsiao-Hui, Sainathan, Arvind, Tilson, Vera
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2013
• Subjects: DRNTU::Business::Operations management
• Online Access: https://hdl.handle.net/10356/98764; http://hdl.handle.net/10220/17654
• Institution: Nanyang Technological University

We consider the work flow in a medical teaching facility, examining the process that involves an initial patient exam by a resident physician, a subsequent conference between the resident and the attending physician, and the attending physician's visit with the patient. We create an analytical...