Customer satisfaction in the telecommunication industry

This report research into the customer satisfaction of the telecommunication industry. Regression analysis was performed through data collected from a door-to-door survey.

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Bibliographic Details
Main Authors: Lim, Tuang Wee, Neo, Boon Sen, Yeung, Hok Wai
Other Authors: Wu, Yuan
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9940
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Institution: Nanyang Technological University
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