The Shiatsu School (A)

In December 1996, Terry Liew gave up a promising career as an accounting manager to pursue his dream of becoming Singapore's leading shiatsu therapy instructor. After working for about one year out of a friend's massage clinic, Liew decided to start his own operation, The Shiatsu School, i...

Full description

Saved in:
Bibliographic Details
Main Authors: Wee, Beng Geok, Gleave, Tom
Other Authors: Nanyang Business School
Format: Case Study
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/99884
http://hdl.handle.net/10220/13542
http://www.asiacase.com/case/ntuAbcc/shiatsuSch-A.html
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University
Language: English
Description
Summary:In December 1996, Terry Liew gave up a promising career as an accounting manager to pursue his dream of becoming Singapore's leading shiatsu therapy instructor. After working for about one year out of a friend's massage clinic, Liew decided to start his own operation, The Shiatsu School, in a different part of the city's main downtown shopping area. This was a considerable challenge for the fledgling entrepreneur, one that required significant personal investment. In the year that followed, Liew had made a considerable effort at developing the business. However, in December 1999, he was unexpectedly served an eviction notice demanding that he vacate the premises within four months. This meant he had to scramble to find a new location that could accommodate the growing business, as well as appeal to his existing and future customer base. After three months of searching, the choice of where to relocate boiled down to two properties: a shophouse in a commercial district on River Valley Road or a private residence in the affluent neighbourhood of Stevens Close. The decision was critical because of the important implications it had on the company's finances, market positioning and future growth prospects. Period covered 1996 – 2000