PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES

PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES

Ph.D

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Bibliographic Details
Main Author: XIAO LI
Other Authors: ANALYTICS & OPERATIONS
Format: Theses and Dissertations
Language:English
Published: 2015
Subjects:
ticket queue, service system, customer abandonment, optimal staffing, Markov chain, fluid approximation
Online Access:http://scholarbank.nus.edu.sg/handle/10635/120515
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Institution: National University of Singapore
Language: English
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spelling sg-nus-scholar.10635-1205152017-09-01T19:41:40Z PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES XIAO LI ANALYTICS & OPERATIONS HANQIN ZHANG ticket queue, service system, customer abandonment, optimal staffing, Markov chain, fluid approximation Ph.D DOCTOR OF PHILOSOPHY 2015-08-14T18:00:15Z 2015-08-14T18:00:15Z 2015-06-16 Thesis XIAO LI (2015-06-16). PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/120515 NOT_IN_WOS en
institution National University of Singapore
building NUS Library
country Singapore
collection ScholarBank@NUS
language English
topic ticket queue, service system, customer abandonment, optimal staffing, Markov chain, fluid approximation
spellingShingle ticket queue, service system, customer abandonment, optimal staffing, Markov chain, fluid approximation
XIAO LI
PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
description Ph.D
author2 ANALYTICS & OPERATIONS
author_facet ANALYTICS & OPERATIONS
XIAO LI
format Theses and Dissertations
author XIAO LI
author_sort XIAO LI
title PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
title_short PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
title_full PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
title_fullStr PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
title_full_unstemmed PERFORMANCE ANALYSIS AND OPTIMAL STAFFING OF TICKET QUEUES
title_sort performance analysis and optimal staffing of ticket queues
publishDate 2015
url http://scholarbank.nus.edu.sg/handle/10635/120515
_version_ 1681095649520517120

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