Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies

10.1016/j.chb.2014.02.039

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Main Authors: Ki, E.-J., Nekmat, E.
Other Authors: COMMUNICATIONS AND NEW MEDIA
Format: Article
Published: 2016
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/124269
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Institution: National University of Singapore
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spelling sg-nus-scholar.10635-1242692023-10-29T20:54:17Z Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies Ki, E.-J. Nekmat, E. COMMUNICATIONS AND NEW MEDIA Crisis management Facebook Social media 10.1016/j.chb.2014.02.039 Computers in Human Behavior 35 140-147 CHBEE 2016-06-01T10:13:15Z 2016-06-01T10:13:15Z 2014 Article Ki, E.-J., Nekmat, E. (2014). Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies. Computers in Human Behavior 35 : 140-147. ScholarBank@NUS Repository. https://doi.org/10.1016/j.chb.2014.02.039 07475632 http://scholarbank.nus.edu.sg/handle/10635/124269 000336878600017 Scopus
institution National University of Singapore
building NUS Library
continent Asia
country Singapore
Singapore
content_provider NUS Library
collection ScholarBank@NUS
topic Crisis management
Facebook
Social media
spellingShingle Crisis management
Facebook
Social media
Ki, E.-J.
Nekmat, E.
Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
description 10.1016/j.chb.2014.02.039
author2 COMMUNICATIONS AND NEW MEDIA
author_facet COMMUNICATIONS AND NEW MEDIA
Ki, E.-J.
Nekmat, E.
format Article
author Ki, E.-J.
Nekmat, E.
author_sort Ki, E.-J.
title Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
title_short Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
title_full Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
title_fullStr Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
title_full_unstemmed Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
title_sort situational crisis communication and interactivity: usage and effectiveness of facebook for crisis management by fortune 500 companies
publishDate 2016
url http://scholarbank.nus.edu.sg/handle/10635/124269
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