Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies
10.1016/j.chb.2014.02.039
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Article |
| Published: |
2016
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| Subjects: | |
| Online Access: | http://scholarbank.nus.edu.sg/handle/10635/124269 |
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| Institution: | National University of Singapore |