Examining the strategic role of unused service capacity - a theory-in-use approach

Research Paper Series (National University of Singapore. Faculty of Business Administration); 1998-032

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Bibliographic Details
Main Authors:	Ng, Irene C. L., Wirtz, Jochen, Lee, Khai Sheang
Other Authors:	MARKETING
Format:	Working Paper/Technical Report
Published:	2018
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/140158
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-140158
record_format	dspace
spelling	sg-nus-scholar.10635-1401582019-04-23T08:58:19Z Examining the strategic role of unused service capacity - a theory-in-use approach Ng, Irene C. L. Wirtz, Jochen Lee, Khai Sheang MARKETING Research Paper Series (National University of Singapore. Faculty of Business Administration); 1998-032 1-51 2018-04-18T08:39:57Z 2018-04-18T08:39:57Z 1998-07 Working Paper/Technical Report Ng, Irene C. L., Wirtz, Jochen, Lee, Khai Sheang (1998-07). Examining the strategic role of unused service capacity - a theory-in-use approach. Research Paper Series (National University of Singapore. Faculty of Business Administration); 1998-032 : 1-51. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/140158 Research Paper Series; 1998-032
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
description	Research Paper Series (National University of Singapore. Faculty of Business Administration); 1998-032
author2	MARKETING
author_facet	MARKETING Ng, Irene C. L. Wirtz, Jochen Lee, Khai Sheang
format	Working Paper/Technical Report
author	Ng, Irene C. L. Wirtz, Jochen Lee, Khai Sheang
spellingShingle	Ng, Irene C. L. Wirtz, Jochen Lee, Khai Sheang Examining the strategic role of unused service capacity - a theory-in-use approach
author_sort	Ng, Irene C. L.
title	Examining the strategic role of unused service capacity - a theory-in-use approach
title_short	Examining the strategic role of unused service capacity - a theory-in-use approach
title_full	Examining the strategic role of unused service capacity - a theory-in-use approach
title_fullStr	Examining the strategic role of unused service capacity - a theory-in-use approach
title_full_unstemmed	Examining the strategic role of unused service capacity - a theory-in-use approach
title_sort	examining the strategic role of unused service capacity - a theory-in-use approach
publishDate	2018
url	http://scholarbank.nus.edu.sg/handle/10635/140158
_version_	1681097952174538752

Examining the strategic role of unused service capacity - a theory-in-use approach

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