When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication

10.1186/s12875-015-0330-x

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Bibliographic Details
Main Authors:	Koong, A.Y.L, Koot, D, Eng, S.K, Purani, A, Yusoff, A, Goh, C.C, Teo, S.S.H, Tan, N.C
Other Authors:	MEDICINE
Format:	Article
Published:	2020
Subjects:	adult ambulatory care doctor patient relation female health personnel attitude human information processing male middle aged organization and management patient safety primary health care qualitative research telephone Adult Attitude of Health Personnel Efficiency, Organizational Female Focus Groups Humans Male Middle Aged Office Visits Patient Safety Physician-Patient Relations Primary Health Care Qualitative Research Telephone
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/181433
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-181433
record_format	dspace
spelling	sg-nus-scholar.10635-1814332024-04-18T03:05:28Z When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication Koong, A.Y.L Koot, D Eng, S.K Purani, A Yusoff, A Goh, C.C Teo, S.S.H Tan, N.C MEDICINE DUKE-NUS MEDICAL SCHOOL adult ambulatory care doctor patient relation female health personnel attitude human information processing male middle aged organization and management patient safety primary health care qualitative research telephone Adult Attitude of Health Personnel Efficiency, Organizational Female Focus Groups Humans Male Middle Aged Office Visits Patient Safety Physician-Patient Relations Primary Health Care Qualitative Research Telephone 10.1186/s12875-015-0330-x BMC Family Practice 16 1 114 2020-10-27T10:54:40Z 2020-10-27T10:54:40Z 2015 Article Koong, A.Y.L, Koot, D, Eng, S.K, Purani, A, Yusoff, A, Goh, C.C, Teo, S.S.H, Tan, N.C (2015). When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication. BMC Family Practice 16 (1) : 114. ScholarBank@NUS Repository. https://doi.org/10.1186/s12875-015-0330-x 14712296 https://scholarbank.nus.edu.sg/handle/10635/181433 Attribution 4.0 International http://creativecommons.org/licenses/by/4.0/ Unpaywall 20201031
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
topic	adult ambulatory care doctor patient relation female health personnel attitude human information processing male middle aged organization and management patient safety primary health care qualitative research telephone Adult Attitude of Health Personnel Efficiency, Organizational Female Focus Groups Humans Male Middle Aged Office Visits Patient Safety Physician-Patient Relations Primary Health Care Qualitative Research Telephone
spellingShingle	adult ambulatory care doctor patient relation female health personnel attitude human information processing male middle aged organization and management patient safety primary health care qualitative research telephone Adult Attitude of Health Personnel Efficiency, Organizational Female Focus Groups Humans Male Middle Aged Office Visits Patient Safety Physician-Patient Relations Primary Health Care Qualitative Research Telephone Koong, A.Y.L Koot, D Eng, S.K Purani, A Yusoff, A Goh, C.C Teo, S.S.H Tan, N.C When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
description	10.1186/s12875-015-0330-x
author2	MEDICINE
author_facet	MEDICINE Koong, A.Y.L Koot, D Eng, S.K Purani, A Yusoff, A Goh, C.C Teo, S.S.H Tan, N.C
format	Article
author	Koong, A.Y.L Koot, D Eng, S.K Purani, A Yusoff, A Goh, C.C Teo, S.S.H Tan, N.C
author_sort	Koong, A.Y.L
title	When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
title_short	When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
title_full	When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
title_fullStr	When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
title_full_unstemmed	When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication
title_sort	when the phone rings - factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: a qualitative study knowledge, attitudes, behaviors, education, and communication
publishDate	2020
url	https://scholarbank.nus.edu.sg/handle/10635/181433
_version_	1800914637319831552

When the phone rings - Factors influencing its impact on the experience of patients and healthcare workers during primary care consultation: A qualitative study Knowledge, attitudes, behaviors, education, and communication

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