The Influence of Emotional Intelligence and Affectivity on Emotional Labor Strategies at Work

The Influence of Emotional Intelligence and Affectivity on Emotional Labor Strategies at Work

10.1027/1614-0001.30.2.75

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Bibliographic Details
Main Authors: Cheung, F.Y.-l., Tang, C.S.-k.
Other Authors: PSYCHOLOGY
Format: Article
Published: 2011
Subjects:
affectivity
emotional intelligence
emotional labor
Online Access:http://scholarbank.nus.edu.sg/handle/10635/22225
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Institution: National University of Singapore
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Summary:10.1027/1614-0001.30.2.75

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