GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION

Ph.D

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Bibliographic Details
Main Author:	CHRISTOFOROU PARASKEVI
Other Authors:	MANAGEMENT AND ORGANISATION
Format:	Theses and Dissertations
Language:	English
Published:	2012
Subjects:	group emotional labor, group emotional deviance, service climate, customer satisfaction, explicitness of display rules
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/34449
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Institution:	National University of Singapore
Language:	English

id	sg-nus-scholar.10635-34449
record_format	dspace
spelling	sg-nus-scholar.10635-344492024-10-25T04:25:27Z GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION CHRISTOFOROU PARASKEVI MANAGEMENT AND ORGANISATION RICHARD ARVEY group emotional labor, group emotional deviance, service climate, customer satisfaction, explicitness of display rules Ph.D DOCTOR OF PHILOSOPHY 2012-08-02T18:00:27Z 2012-08-02T18:00:27Z 2012-01-17 Thesis CHRISTOFOROU PARASKEVI (2012-01-17). GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/34449 NOT_IN_WOS en
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
language	English
topic	group emotional labor, group emotional deviance, service climate, customer satisfaction, explicitness of display rules
spellingShingle	group emotional labor, group emotional deviance, service climate, customer satisfaction, explicitness of display rules CHRISTOFOROU PARASKEVI GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
description	Ph.D
author2	MANAGEMENT AND ORGANISATION
author_facet	MANAGEMENT AND ORGANISATION CHRISTOFOROU PARASKEVI
format	Theses and Dissertations
author	CHRISTOFOROU PARASKEVI
author_sort	CHRISTOFOROU PARASKEVI
title	GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
title_short	GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
title_full	GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
title_fullStr	GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
title_full_unstemmed	GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION
title_sort	group emotional labor and group emotional deviance, service climate, and customer satisfaction
publishDate	2012
url	http://scholarbank.nus.edu.sg/handle/10635/34449
_version_	1821208043439783936

GROUP EMOTIONAL LABOR AND GROUP EMOTIONAL DEVIANCE, SERVICE CLIMATE, AND CUSTOMER SATISFACTION

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