Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)

European Journal of Information Systems

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Bibliographic Details
Main Authors:	Tan, C.W., Pan, S.L.
Other Authors:	INFORMATION SYSTEMS
Format:	Article
Published:	2013
Subjects:	Customer relationship management (CRM) e-government initiatives Organizational e-transformation Stakeholder relationships
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/42364
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-42364
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spelling	sg-nus-scholar.10635-423642015-01-12T18:38:58Z Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS) Tan, C.W. Pan, S.L. INFORMATION SYSTEMS Customer relationship management (CRM) e-government initiatives Organizational e-transformation Stakeholder relationships European Journal of Information Systems 12 4 269-281 2013-07-11T10:07:23Z 2013-07-11T10:07:23Z 2003 Article Tan, C.W.,Pan, S.L. (2003). Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS). European Journal of Information Systems 12 (4) : 269-281. ScholarBank@NUS Repository. 0960085X http://scholarbank.nus.edu.sg/handle/10635/42364 NOT_IN_WOS Scopus
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
topic	Customer relationship management (CRM) e-government initiatives Organizational e-transformation Stakeholder relationships
spellingShingle	Customer relationship management (CRM) e-government initiatives Organizational e-transformation Stakeholder relationships Tan, C.W. Pan, S.L. Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
description	European Journal of Information Systems
author2	INFORMATION SYSTEMS
author_facet	INFORMATION SYSTEMS Tan, C.W. Pan, S.L.
format	Article
author	Tan, C.W. Pan, S.L.
author_sort	Tan, C.W.
title	Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
title_short	Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
title_full	Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
title_fullStr	Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
title_full_unstemmed	Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)
title_sort	managing e-transformation in the public sector: an e-government study of the inland revenue authority of singapore (iras)
publishDate	2013
url	http://scholarbank.nus.edu.sg/handle/10635/42364
_version_	1681082600673771520

Managing e-transformation in the public sector: An e-government study of the Inland Revenue Authority of Singapore (IRAS)

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