Intertwining offline and online channels in multi-channel public service delivery: A case study

Academy of Management 2005 Annual Meeting: A New Vision of Management in the 21st Century, AOM 2005

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Bibliographic Details
Main Authors: Chan, C.M.L., Pan, S.L.
Other Authors: INFORMATION SYSTEMS
Format: Conference or Workshop Item
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/42722
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Institution: National University of Singapore
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Summary:Academy of Management 2005 Annual Meeting: A New Vision of Management in the 21st Century, AOM 2005