Intertwining offline and online channels in multi-channel public service delivery: A case study
Academy of Management 2005 Annual Meeting: A New Vision of Management in the 21st Century, AOM 2005
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Conference or Workshop Item |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://scholarbank.nus.edu.sg/handle/10635/42722 |
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| Institution: | National University of Singapore |
