Emotional trust and cognitive distrust: From a cognitive-affective personality system theory perspective

• Main Authors: Lee, J., Lee, J.-N., Tan, B.C.Y.
• Other Authors: INFORMATION SYSTEMS
• Format: Conference or Workshop Item
• Published: 2013
• Subjects: Cognitive-affective personality systems theory; Customer loyalty; Distrust; E-commerce; Trust
• Online Access: http://scholarbank.nus.edu.sg/handle/10635/42746
• Institution: National University of Singapore

PACIS 2010 - 14th Pacific Asia Conference on Information Systems