Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards

10.1016/j.jretai.2006.02.004

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Bibliographic Details
Main Authors: Keh, H.T., Lee, Y.H.
Other Authors: MARKETING
Format: Article
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/43832
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Institution: National University of Singapore
id sg-nus-scholar.10635-43832
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spelling sg-nus-scholar.10635-438322023-10-25T23:29:49Z Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards Keh, H.T. Lee, Y.H. MARKETING Incentives Loyalty Reward programs Satisfaction Services 10.1016/j.jretai.2006.02.004 Journal of Retailing 82 2 127-136 2013-10-09T02:46:25Z 2013-10-09T02:46:25Z 2006 Article Keh, H.T., Lee, Y.H. (2006). Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards. Journal of Retailing 82 (2) : 127-136. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jretai.2006.02.004 00224359 http://scholarbank.nus.edu.sg/handle/10635/43832 000237939300005 Scopus
institution National University of Singapore
building NUS Library
continent Asia
country Singapore
Singapore
content_provider NUS Library
collection ScholarBank@NUS
topic Incentives
Loyalty
Reward programs
Satisfaction
Services
spellingShingle Incentives
Loyalty
Reward programs
Satisfaction
Services
Keh, H.T.
Lee, Y.H.
Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
description 10.1016/j.jretai.2006.02.004
author2 MARKETING
author_facet MARKETING
Keh, H.T.
Lee, Y.H.
format Article
author Keh, H.T.
Lee, Y.H.
author_sort Keh, H.T.
title Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
title_short Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
title_full Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
title_fullStr Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
title_full_unstemmed Do reward programs build loyalty for services?. The moderating effect of satisfaction on type and timing of rewards
title_sort do reward programs build loyalty for services?. the moderating effect of satisfaction on type and timing of rewards
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/43832
_version_ 1781411225634078720