Kung-fu service development at Singapore Airlines
10.1111/j.0955-6419.2005.00376.x
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Review |
| Published: |
2013
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| Online Access: | http://scholarbank.nus.edu.sg/handle/10635/43912 |
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| Institution: | National University of Singapore |