Determinants of relationship quality and loyalty in personalized services
Asia Pacific Journal of Management
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2013
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sg-nus-scholar.10635-451422015-01-06T12:07:39Z Determinants of relationship quality and loyalty in personalized services Shamdasani, P.N. Balakrishnan, A.A. MARKETING Asia Pacific Journal of Management 17 3 399-422 2013-10-10T05:30:08Z 2013-10-10T05:30:08Z 2000 Article Shamdasani, P.N.,Balakrishnan, A.A. (2000). Determinants of relationship quality and loyalty in personalized services. Asia Pacific Journal of Management 17 (3) : 399-422. ScholarBank@NUS Repository. 02174561 http://scholarbank.nus.edu.sg/handle/10635/45142 NOT_IN_WOS Scopus |
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National University of Singapore |
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NUS Library |
| country |
Singapore |
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ScholarBank@NUS |
| description |
Asia Pacific Journal of Management |
| author2 |
MARKETING |
| author_facet |
MARKETING Shamdasani, P.N. Balakrishnan, A.A. |
| format |
Article |
| author |
Shamdasani, P.N. Balakrishnan, A.A. |
| spellingShingle |
Shamdasani, P.N. Balakrishnan, A.A. Determinants of relationship quality and loyalty in personalized services |
| author_sort |
Shamdasani, P.N. |
| title |
Determinants of relationship quality and loyalty in personalized services |
| title_short |
Determinants of relationship quality and loyalty in personalized services |
| title_full |
Determinants of relationship quality and loyalty in personalized services |
| title_fullStr |
Determinants of relationship quality and loyalty in personalized services |
| title_full_unstemmed |
Determinants of relationship quality and loyalty in personalized services |
| title_sort |
determinants of relationship quality and loyalty in personalized services |
| publishDate |
2013 |
| url |
http://scholarbank.nus.edu.sg/handle/10635/45142 |
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