Listening to the future voice of the customer using fuzzy trend analysis in QFD

• Main Authors: Shen, X.-X., Xie, M., Tan, K.-C.
• Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
• Format: Article
• Published: 2014
• Subjects: Customer needs; Fuzzy number; Quality function deployment; Trend analysis; Voice of the customer
• Online Access: http://scholarbank.nus.edu.sg/handle/10635/63171
• Institution: National University of Singapore

Quality Engineering