Service transformation that will boost your business
Focus on your customers to catapult your company to success. However, leaders must drive a culture change to make it happen.
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| Main Author: | |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2024
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/ami/249 https://ink.library.smu.edu.sg/context/ami/article/1239/viewcontent/8_AMI_Mar24_ServiceTransformation.pdf |
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| Institution: | Singapore Management University |
| Language: | English |