SMRT: Internal crisis leadership

• Main Authors: PANG, Augustine, APPASAMY, Lakshmi
• 格式: text
• 語言: English
• 出版: Institutional Knowledge at Singapore Management University 2019
• 主題: Crisis management; Crisis communication; Disaster response; Leadership; Public relations; Stakeholders; Asian Studies; Leadership Studies; Transportation
• 在線閱讀: https://ink.library.smu.edu.sg/cases_coll_all/250; https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-19-BATCH [PDF-Pic]/SMU-19-0007 [SMRT Crisis]/SMU-19-0007 [SMRT Crisis].pdf
• 機構: Singapore Management University

Asyraf and Nasrul, two young trainees of SMRT Corporation Limited (SMRT), a multi-modal public transport operator in Singapore, were killed on the tracks near the Pasir Ris MRT station on 22 March 2016. They were part of a 15-member team led by an assistant engineer. The team had walked in single fi...