Sun Ray Scheme: Building leadership capabilities in the social service sector

• Main Authors: CHANG, Jonathan Henry, CHAN, Chi Wei
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Social service sector; Leadership; Human capital; Organisational transformations; Leadership Studies; Organization Development
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/275; https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-19-BATCH [PDF-Pic]/SMU-19-0016 [Sun Ray]/SMU-19-0016 [Sun Ray].pdf
• Institution: Singapore Management University

It was March 2019, and Fermin Diez, Deputy CEO of the National Council of Social Service (NCSS), ran the Sun Ray scheme that had been launched in 2014 to mitigate manpower issues due to pay disparity and lack of career progression in the social service sector. Singapore’s heretofore prosperity did n...