Signaling the green sell: The influence of eco-label source, argument specificity, and product involvement on consumer trust

Consumers cannot verify green attributes directly and must rely on such signals as eco-labels to authenticate claims. Using signaling theory, this study explored which aspects of eco-label design yield more positive effects. The study uses a 2 (argument specificity: specific versus general) × 2 (lab...

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Bibliographic Details
Main Authors: ATKINSON, Lucy, ROSENTHAL, Sonny
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2014
Subjects:
Online Access:https://ink.library.smu.edu.sg/cis_research/200
https://ink.library.smu.edu.sg/context/cis_research/article/1199/viewcontent/Signaling_the_Green_Sell__The_Influence_of_Eco_Label_Source__Argument_Specificity__and_Product_Involvement_on_Consumer_Trust.pdf
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Institution: Singapore Management University
Language: English