Studies on data-driven management of extended warranty service for household appliances

Extended warranty is an important part of after-sales service for household appliances. However, due to management reasons and moral hazard, there are various risks in the extended warranty service for household appliances. It is urgent to make a systematic and in-depth study and provide suggestions...

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Bibliographic Details
Main Author: LI, Heng
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2021
Subjects:
Online Access:https://ink.library.smu.edu.sg/etd_coll/340
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1330&context=etd_coll
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Institution: Singapore Management University
Language: English