Customer Satisfaction Index of Singapore 2014: Q1 Results
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. Thes...
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2014
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sg-smu-ink.ises_research-10192020-04-07T02:56:17Z Customer Satisfaction Index of Singapore 2014: Q1 Results Institute of Service Excellence, SMU The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. These Q1 results for the Retail and Infocommunications sectors begin the CSISG’s eighth year of measurement. 2014-06-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/30 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1019&context=ises_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management |
| institution |
Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management |
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Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management Institute of Service Excellence, SMU Customer Satisfaction Index of Singapore 2014: Q1 Results |
| description |
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. These Q1 results for the Retail and Infocommunications sectors begin the CSISG’s eighth year of measurement. |
| format |
text |
| author |
Institute of Service Excellence, SMU |
| author_facet |
Institute of Service Excellence, SMU |
| author_sort |
Institute of Service Excellence, SMU |
| title |
Customer Satisfaction Index of Singapore 2014: Q1 Results |
| title_short |
Customer Satisfaction Index of Singapore 2014: Q1 Results |
| title_full |
Customer Satisfaction Index of Singapore 2014: Q1 Results |
| title_fullStr |
Customer Satisfaction Index of Singapore 2014: Q1 Results |
| title_full_unstemmed |
Customer Satisfaction Index of Singapore 2014: Q1 Results |
| title_sort |
customer satisfaction index of singapore 2014: q1 results |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2014 |
| url |
https://ink.library.smu.edu.sg/ises_research/30 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1019&context=ises_research |
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1712300761022464000 |