Customer Satisfaction Index of Singapore 2010: Q2 Results

Customer Satisfaction Index of Singapore 2010: Q2 Results

The Institute of Service Excellence at Singapore Management University rolled out the Customer Satisfaction Index of Singapore for companies in 8 key economic sectors in 2007. 2010 marks the introduction of a quarterly measure-and-release system. Each quarter, end-users of companies from two economi...

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Bibliographic Details
Main Author: Customer Satisfaction Index of Singapore 2010: Full Year Overview
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2010
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Education
Transportation
Online Access:https://ink.library.smu.edu.sg/ises_research/44
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1043&context=ises_research
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/ises_research/44
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1043&context=ises_research

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