Customer Satisfaction Index of Singapore 2010: Q2 Results
The Institute of Service Excellence at Singapore Management University rolled out the Customer Satisfaction Index of Singapore for companies in 8 key economic sectors in 2007. 2010 marks the introduction of a quarterly measure-and-release system. Each quarter, end-users of companies from two economi...
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2010
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Online Access: | https://ink.library.smu.edu.sg/ises_research/44 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1043&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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