Elemental connections

Elemental connections

Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.

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Bibliographic Details
Main Author:	LEE, Silas
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2017
Subjects:	hostel customer service Asian Studies Hospitality Administration and Management
Online Access:	https://ink.library.smu.edu.sg/ises_research/65 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1056&context=ises_research
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Institution:	Singapore Management University
Language:	English

Description
Summary:	Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.