Customer Satisfaction Index of Singapore 2021: Q1 Results
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2021 marks the 15th year...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2021
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| Online Access: | https://ink.library.smu.edu.sg/ises_research/82 https://ink.library.smu.edu.sg/context/ises_research/article/1081/viewcontent/CSISG2021_Results_Overview_Q1.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2021 marks the 15th year of measurement for the CSISG national study. |
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