Customer Satisfaction Index of Singapore 2021: Q1 Results

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2021 marks the 15th year...

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Main Author:	Institute of Service Excellence, SMU
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2021
Subjects:	Customer satisfaction Singapore industry service excellence Asian Studies Sales and Merchandising
Online Access:	https://ink.library.smu.edu.sg/ises_research/82 https://ink.library.smu.edu.sg/context/ises_research/article/1081/viewcontent/CSISG2021_Results_Overview_Q1.pdf
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Institution:	Singapore Management University
Language:	English

id	sg-smu-ink.ises_research-1081
record_format	dspace
spelling	sg-smu-ink.ises_research-10812024-10-03T08:29:55Z Customer Satisfaction Index of Singapore 2021: Q1 Results Institute of Service Excellence, SMU The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2021 marks the 15th year of measurement for the CSISG national study. 2021-06-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/82 https://ink.library.smu.edu.sg/context/ises_research/article/1081/viewcontent/CSISG2021_Results_Overview_Q1.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence (2007-2024) eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Asian Studies Sales and Merchandising
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	Customer satisfaction Singapore industry service excellence Asian Studies Sales and Merchandising
spellingShingle	Customer satisfaction Singapore industry service excellence Asian Studies Sales and Merchandising Institute of Service Excellence, SMU Customer Satisfaction Index of Singapore 2021: Q1 Results
description	The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2021 marks the 15th year of measurement for the CSISG national study.
format	text
author	Institute of Service Excellence, SMU
author_facet	Institute of Service Excellence, SMU
author_sort	Institute of Service Excellence, SMU
title	Customer Satisfaction Index of Singapore 2021: Q1 Results
title_short	Customer Satisfaction Index of Singapore 2021: Q1 Results
title_full	Customer Satisfaction Index of Singapore 2021: Q1 Results
title_fullStr	Customer Satisfaction Index of Singapore 2021: Q1 Results
title_full_unstemmed	Customer Satisfaction Index of Singapore 2021: Q1 Results
title_sort	customer satisfaction index of singapore 2021: q1 results
publisher	Institutional Knowledge at Singapore Management University
publishDate	2021
url	https://ink.library.smu.edu.sg/ises_research/82 https://ink.library.smu.edu.sg/context/ises_research/article/1081/viewcontent/CSISG2021_Results_Overview_Q1.pdf
_version_	1814047894356885504

Customer Satisfaction Index of Singapore 2021: Q1 Results

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