Customer Satisfaction Index of Singapore 2022: National Scorecard

Customer Satisfaction Index of Singapore 2022: National Scorecard

This scorecard summarises the results of the CSISG 2022 satisfaction scores at the national, sector, sub-sector, and company levels. CSISG scores are generated based on the econometric modelling of survey data collected from end-users after the consumption of products and services. Company scores (i...

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Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2022
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Marketing
Online Access:https://ink.library.smu.edu.sg/ises_research/78
https://ink.library.smu.edu.sg/context/ises_research/article/1085/viewcontent/2022_Full_Year_Scorecard_national.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/ises_research/78
https://ink.library.smu.edu.sg/context/ises_research/article/1085/viewcontent/2022_Full_Year_Scorecard_national.pdf

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