Customer Satisfaction Index of Singapore 2022: National Scorecard

• المؤلف الرئيسي: Institute of Service Excellence, SMU
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2022
• الموضوعات: Customer satisfaction; Singapore; industry; service excellence; Asian Studies; Marketing
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/ises_research/78; https://ink.library.smu.edu.sg/context/ises_research/article/1085/viewcontent/2022_Full_Year_Scorecard_national.pdf

This scorecard summarises the results of the CSISG 2022 satisfaction scores at the national, sector, sub-sector, and company levels. CSISG scores are generated based on the econometric modelling of survey data collected from end-users after the consumption of products and services. Company scores (i...