When will service standards in Singapore improve?
Are service standards in Singapore bad, or do Singaporeans expect too much from service providers? Ask any Singaporean about their service experiences and you might evoke strong reactions, accompanied by vivid stories spun out of petty encounters with service providers. Ask a local service provider,...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2009
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/ksmu/341 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1340&context=ksmu |
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| Institution: | Singapore Management University |
| Language: | English |