Information Seeking Behavior of Expats in Asia on Facebook Open Groups

With the rise of the global economy and an increasingly mobile global workforce, expat communities are commonplace the world over. Information Communication Technologies (ICTs) play an increasingly important role in keeping people connected, facilitating the formation of virtual communities based on...

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Main Authors: Sharma, Priyanka, Govindan, Sumita
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2016
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Online Access:https://ink.library.smu.edu.sg/library_research/64
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1064&context=library_research
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spelling sg-smu-ink.library_research-10642018-08-17T05:27:14Z Information Seeking Behavior of Expats in Asia on Facebook Open Groups Sharma, Priyanka Govindan, Sumita With the rise of the global economy and an increasingly mobile global workforce, expat communities are commonplace the world over. Information Communication Technologies (ICTs) play an increasingly important role in keeping people connected, facilitating the formation of virtual communities based on interest, stage of life, profession and other commonalities. These virtual communities, much in the same way as traditional communities, feature social transactions of different kinds, including information seeking. Using content analysis, our study seeks to delineate patterns of information seeking on three Facebook groups for expats in terms of the categories of information sought and shared, speed of responses and group participation using the Facebook metrics for stakeholder engagement as proposed by Bonson and Ratkai (2015). We found that certain themes of information seeking/sharing were popular across the three groups. We also found that for all the groups, the most engaged members were those that responded the most to other’s posts. This study can shed some light in viewing social media as an important and alternative source of information for expatriates - a less explored yet sizable user group. By understanding the process of information sharing between the expatriates in social media groups, our study can provide insights that may be of interest to group administrators and others. 2016-05-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/library_research/64 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1064&context=library_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Library eng Institutional Knowledge at Singapore Management University Facebook groups Expatriates Information Seeking Virtual Communities Virtual Social Networks Library and Information Science Social Media
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Facebook groups
Expatriates
Information Seeking
Virtual Communities
Virtual Social Networks
Library and Information Science
Social Media
spellingShingle Facebook groups
Expatriates
Information Seeking
Virtual Communities
Virtual Social Networks
Library and Information Science
Social Media
Sharma, Priyanka
Govindan, Sumita
Information Seeking Behavior of Expats in Asia on Facebook Open Groups
description With the rise of the global economy and an increasingly mobile global workforce, expat communities are commonplace the world over. Information Communication Technologies (ICTs) play an increasingly important role in keeping people connected, facilitating the formation of virtual communities based on interest, stage of life, profession and other commonalities. These virtual communities, much in the same way as traditional communities, feature social transactions of different kinds, including information seeking. Using content analysis, our study seeks to delineate patterns of information seeking on three Facebook groups for expats in terms of the categories of information sought and shared, speed of responses and group participation using the Facebook metrics for stakeholder engagement as proposed by Bonson and Ratkai (2015). We found that certain themes of information seeking/sharing were popular across the three groups. We also found that for all the groups, the most engaged members were those that responded the most to other’s posts. This study can shed some light in viewing social media as an important and alternative source of information for expatriates - a less explored yet sizable user group. By understanding the process of information sharing between the expatriates in social media groups, our study can provide insights that may be of interest to group administrators and others.
format text
author Sharma, Priyanka
Govindan, Sumita
author_facet Sharma, Priyanka
Govindan, Sumita
author_sort Sharma, Priyanka
title Information Seeking Behavior of Expats in Asia on Facebook Open Groups
title_short Information Seeking Behavior of Expats in Asia on Facebook Open Groups
title_full Information Seeking Behavior of Expats in Asia on Facebook Open Groups
title_fullStr Information Seeking Behavior of Expats in Asia on Facebook Open Groups
title_full_unstemmed Information Seeking Behavior of Expats in Asia on Facebook Open Groups
title_sort information seeking behavior of expats in asia on facebook open groups
publisher Institutional Knowledge at Singapore Management University
publishDate 2016
url https://ink.library.smu.edu.sg/library_research/64
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1064&context=library_research
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