Leveraging the principles of lean six sigma in creating value for the user community
This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher...
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Institutional Knowledge at Singapore Management University
2017
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sg-smu-ink.library_research-11152018-03-23T08:23:44Z Leveraging the principles of lean six sigma in creating value for the user community Shameem, Nilofar Maideen This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community. 2017-06-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/library_research/112 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1115&context=library_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Library eng Institutional Knowledge at Singapore Management University Lean six sigma evidence based decisions Public PC's User study Collection Development and Management Library and Information Science |
| institution |
Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Lean six sigma evidence based decisions Public PC's User study Collection Development and Management Library and Information Science |
| spellingShingle |
Lean six sigma evidence based decisions Public PC's User study Collection Development and Management Library and Information Science Shameem, Nilofar Maideen Leveraging the principles of lean six sigma in creating value for the user community |
| description |
This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community. |
| format |
text |
| author |
Shameem, Nilofar Maideen |
| author_facet |
Shameem, Nilofar Maideen |
| author_sort |
Shameem, Nilofar Maideen |
| title |
Leveraging the principles of lean six sigma in creating value for the user community |
| title_short |
Leveraging the principles of lean six sigma in creating value for the user community |
| title_full |
Leveraging the principles of lean six sigma in creating value for the user community |
| title_fullStr |
Leveraging the principles of lean six sigma in creating value for the user community |
| title_full_unstemmed |
Leveraging the principles of lean six sigma in creating value for the user community |
| title_sort |
leveraging the principles of lean six sigma in creating value for the user community |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2017 |
| url |
https://ink.library.smu.edu.sg/library_research/112 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1115&context=library_research |
| _version_ |
1712301686970646528 |