When the Client Comes First

• 主要作者: Ang, Bee Lian
• 格式: text
• 語言: English
• 出版: Institutional Knowledge at Singapore Management University 2008
• 主題: Client Outcome Management; management technique; clients; Business Administration, Management, and Operations; Social Policy
• 在線閱讀: https://ink.library.smu.edu.sg/lien_research/19; https://ink.library.smu.edu.sg/context/lien_research/article/1000/viewcontent/Ang_Bee_Liang___When_The_Clients_Come_First.pdf

When donors, government and other funders provide support, they want assurances that the daily living conditions and lives of the beneficiaries are actually improved. The one question that is often asked is: What is the outcome of the help or service rendered? The science of determining outcomes, or...