When the Client Comes First
When donors, government and other funders provide support, they want assurances that the daily living conditions and lives of the beneficiaries are actually improved. The one question that is often asked is: What is the outcome of the help or service rendered? The science of determining outcomes, or...
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2008
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sg-smu-ink.lien_research-10002018-07-10T07:52:55Z When the Client Comes First Ang, Bee Lian When donors, government and other funders provide support, they want assurances that the daily living conditions and lives of the beneficiaries are actually improved. The one question that is often asked is: What is the outcome of the help or service rendered? The science of determining outcomes, or outcome management, has its roots in social science evaluation research. Besides being used as a tool to evaluate the achievement of client outcomes, it is also a valuable management tool. 2008-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/lien_research/19 https://ink.library.smu.edu.sg/context/lien_research/article/1000/viewcontent/Ang_Bee_Liang___When_The_Clients_Come_First.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Social Space eng Institutional Knowledge at Singapore Management University Client Outcome Management management technique clients Business Administration, Management, and Operations Social Policy |
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Singapore Management University |
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SMU Libraries |
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Asia |
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Singapore Singapore |
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English |
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Client Outcome Management management technique clients Business Administration, Management, and Operations Social Policy |
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Client Outcome Management management technique clients Business Administration, Management, and Operations Social Policy Ang, Bee Lian When the Client Comes First |
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When donors, government and other funders provide support, they want assurances that the daily living conditions and lives of the beneficiaries are actually improved. The one question that is often asked is: What is the outcome of the help or service rendered? The science of determining outcomes, or outcome management, has its roots in social science evaluation research. Besides being used as a tool to evaluate the achievement of client outcomes, it is also a valuable management tool. |
| format |
text |
| author |
Ang, Bee Lian |
| author_facet |
Ang, Bee Lian |
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Ang, Bee Lian |
| title |
When the Client Comes First |
| title_short |
When the Client Comes First |
| title_full |
When the Client Comes First |
| title_fullStr |
When the Client Comes First |
| title_full_unstemmed |
When the Client Comes First |
| title_sort |
when the client comes first |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2008 |
| url |
https://ink.library.smu.edu.sg/lien_research/19 https://ink.library.smu.edu.sg/context/lien_research/article/1000/viewcontent/Ang_Bee_Liang___When_The_Clients_Come_First.pdf |
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