Why is there No Game?' Critical Success Factors in Blending an E-Learning Module into a Knowledge Management Course: A Case Study from the Singapore Management University (SMU)

• Main Authors: MENKHOFF, Thomas, WONG, Yue Kee, THANG, Tze Yian, Edgardo, Donata Ty
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2007
• Subjects: Business; Communication Technology and New Media; Higher Education
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/699; https://ink.library.smu.edu.sg/context/lkcsb_research/article/1698/viewcontent/10.1.1.564.7200.pdf
• Institution: Singapore Management University

In 2005, the authors of this essay led the development and launch of SMU's (Singapore Management University) first e-learning package on 'Knowledge Management'. This package has been integrated into the overall teaching strategy, thereby fulfilling the University's mission to be "committed to an interactive, participative and technologically-enabled learning experience" Since its inception in 2000, SMU's educational and administrative practices are modelled after American institutions, in particular the Wharton School of the University of Pennsylvania. To support SMU's unique pedagogy, wireless technology for mobile computing is a central feature at SMU. Against this background, the paper presents a self-critical and reflective case study of the roll out of an innovative e-learning module blended into a 'Knowledge Management' (KM) course. In the paper, we share the rationale behind the design features of the module and the implementation platform; describe the effort to blend the module into the teaching of the KM course and provide a critical impact assessment of the module based on students' feedback and evaluation results.