Salesperson's innovation resistance and job satisfaction in intra-organizational diffusion of sales force automation technologies: The case of South Korea

One of the rapidly growing areas in industrial marketing is the application of sales force automation (SFA) technologies to help improve the efficiency of the sales force task. What is often overlooked is that there are some potential negative effects related to SFA technologies that arise when thes...

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Main Authors: Cho, Seong Do, CHANG, Dae Ryun
格式: text
語言:English
出版: Institutional Knowledge at Singapore Management University 2008
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在線閱讀:https://ink.library.smu.edu.sg/lkcsb_research/2934
https://doi.org/10.1016/j.indmarman.2008.04.004
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機構: Singapore Management University
語言: English