Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore
This empirical-exploratory article sheds light on the change management approaches used by Chinese owner-managers of small firms in Singapore and their openness toward strategic learning. The paper examines widespread common-sense assumptions that ethnic Chinese adopt mostly directive-coercive (auto...
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sg-smu-ink.lkcsb_research-40962011-07-27T08:12:04Z Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore MENKHOFF, Thomas CHAY, Yue Wah This empirical-exploratory article sheds light on the change management approaches used by Chinese owner-managers of small firms in Singapore and their openness toward strategic learning. The paper examines widespread common-sense assumptions that ethnic Chinese adopt mostly directive-coercive (autocratic) change management approaches, which may stifle innovation. Great diversity exists amongst small firm owners in Asia with regard to their change leadership practices, and respective change implementation approaches are contingent on both demographic variables and situational forces like the urgency of change, the degree of resistance to change, and/or the dynamics of the environment in which the firms operate. Data from a SME survey in Singapore (n = 101) serves to substantiate several propositions about change management of Chinese owner-managers of SMEs in Singapore. Three hypotheses about the openness of SME owner-managers to outside sources of learning are presented to ascertain the prediction that such knowledge can give SMEs a performance headstart by helping them to work smarter. 2011-01-01T08:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/3097 info:doi/10.4018/jabim.2011010101 https://doi.org/10.4018/jabim.2011010101 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Business Administration, Management, and Operations |
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Business Administration, Management, and Operations MENKHOFF, Thomas CHAY, Yue Wah Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
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This empirical-exploratory article sheds light on the change management approaches used by Chinese owner-managers of small firms in Singapore and their openness toward strategic learning. The paper examines widespread common-sense assumptions that ethnic Chinese adopt mostly directive-coercive (autocratic) change management approaches, which may stifle innovation. Great diversity exists amongst small firm owners in Asia with regard to their change leadership practices, and respective change implementation approaches are contingent on both demographic variables and situational forces like the urgency of change, the degree of resistance to change, and/or the dynamics of the environment in which the firms operate. Data from a SME survey in Singapore (n = 101) serves to substantiate several propositions about change management of Chinese owner-managers of SMEs in Singapore. Three hypotheses about the openness of SME owner-managers to outside sources of learning are presented to ascertain the prediction that such knowledge can give SMEs a performance headstart by helping them to work smarter. |
format |
text |
author |
MENKHOFF, Thomas CHAY, Yue Wah |
author_facet |
MENKHOFF, Thomas CHAY, Yue Wah |
author_sort |
MENKHOFF, Thomas |
title |
Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
title_short |
Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
title_full |
Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
title_fullStr |
Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
title_full_unstemmed |
Improving Small Firm Performance through Collaborative Change Management and Outside Learning: Trends in Singapore |
title_sort |
improving small firm performance through collaborative change management and outside learning: trends in singapore |
publisher |
Institutional Knowledge at Singapore Management University |
publishDate |
2011 |
url |
https://ink.library.smu.edu.sg/lkcsb_research/3097 https://doi.org/10.4018/jabim.2011010101 |
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1770571021835829248 |