Understanding Emotional Display Rules at Work and Outside of Work: The Effects of Country and Gender

• Main Authors: MORAN, Christina M., DIEFENDORFF, James M, GREGURAS, Gary J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2013
• Subjects: Emotions; Emotional display rules; Expression management; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/3220; https://doi.org/10.1007/s11031-012-9301-x
• Institution: Singapore Management University

This study examined the long-held, but empirically untested assumption that emotional display rules at work are different from more general display rules. We examined whether the effect of context (work vs. non-work) on display rules depended on rater gender, rater country (i.e.,Singapore, United St...