Business School Strategy and the Metrics for Success
Purpose – The paper aims to present a framework for a systems perspective for business schools to formulate strategy, assess performance and adapt to change resulting from performance, environmental and learning feedbacks. Design/methodology/approach – The paper focuses on the balanced scorecard as...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2007
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/3907 https://doi.org/10.1108/02621710710720068 |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | Purpose – The paper aims to present a framework for a systems perspective for business schools to formulate strategy, assess performance and adapt to change resulting from performance, environmental and learning feedbacks. Design/methodology/approach – The paper focuses on the balanced scorecard as a means of measuring performance and modifying business school strategies over time. Findings – The paper provides a range of metrics for business schools from financial lenses to innovation and learning lenses, and adapts the scorecard framework to strategic processes from business planning to feedback and learning. Originality/value – The paper links strategy formulation to key performance indicators and strategic change for business schools. |
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