Integrating distributed work: task design, communication and tacit coordination mechanisms

Integrating distributed work: task design, communication and tacit coordination mechanisms

We investigate coordination strategies in the remote delivery of business services (i.e. Business Process Offshoring). We analyze 126 surveys of offshored processes to understand both the sources of difficulty in the remote delivery of services as well as how organizations overcome these difficultie...

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Bibliographic Details
Main Authors: SRIKANTH, Kannan, Puranam, Phanish
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2011
Subjects:
Coordination
Offshoring
Modularity
Common Ground
Interdependence
offshore outsourcing
Business
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/4694
https://ink.library.smu.edu.sg/context/lkcsb_research/article/5693/viewcontent/SSRN_id1125924.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/lkcsb_research/4694
https://ink.library.smu.edu.sg/context/lkcsb_research/article/5693/viewcontent/SSRN_id1125924.pdf

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